Privacy policy
1. Introduction
ODA Skin Clinic highly values the protection of your privacy. We handle personal data with care and process it solely in accordance with the General Data Protection Regulation (GDPR) and other applicable laws and regulations.
In this Privacy Policy, we explain which personal data we collect, why we process it, and what rights you have regarding your personal data.
2. What Personal Data Do We Process?
When you use our services or purchase our products, we may process the following personal data:
-
First and last name
-
Address details
-
Telephone number
-
Email address
-
Date of birth
-
Payment details
-
Health information relevant to the treatment
-
Photographs of the skin (only where necessary for the treatment process)
-
Correspondence via email, WhatsApp, or contact forms
-
Information relating to appointments and treatments
We only process personal data that is necessary for the provision of our services.
3. Why Do We Process Your Personal Data?
We process personal data in order to:
-
schedule and manage appointments;
-
safely perform skin therapy treatments;
-
create a personalized treatment plan;
-
deliver products;
-
process payments;
-
contact you;
-
respond to your questions or requests;
-
improve our services;
-
comply with legal obligations.
4. Health Information
As ODA Skin Clinic provides medical and skin therapy treatments, we process health information when this is necessary to provide safe treatment.
This information is processed only by authorized staff members and is treated confidentially.
5. Legal Basis for Processing
We process personal data only where there is a legal basis for doing so, such as:
-
your consent;
-
the performance of a contract;
-
a legal obligation;
-
a legitimate interest, such as improving our services.
6. Retention Periods
We do not retain personal data for longer than necessary for the purposes for which it was collected.
Medical records are retained in accordance with the statutory retention period established under the Dutch Medical Treatment Contracts Act (WGBO).
Data relating to orders or administrative obligations is retained in accordance with the applicable statutory tax retention periods.
7. Sharing Personal Data
ODA Skin Clinic never sells your personal data to third parties.
Personal data is only shared when necessary for our services or when we are legally required to do so.
This may include:
-
payment service providers;
-
accounting service providers;
-
delivery services;
-
appointment management software providers;
-
hosting and IT service providers.
Where required, we enter into a Data Processing Agreement with parties that process personal data on our behalf.
8. Treatment Progress Photographs
During the course of treatment, photographs may be taken to document the progress of the treatment.
These photographs form part of the client's medical record.
Photographs will only be used for marketing purposes, such as on our website or social media channels, if explicit prior consent has been obtained.
This consent may be withdrawn at any time.
9. Cookies
Our website uses cookies to ensure the website functions properly and to gain insight into how the website is used.
We may use:
-
functional cookies;
-
analytical cookies;
-
marketing cookies (where applicable).
During your first visit to our website, you can set your cookie preferences.
10. Your Rights
You have the right to:
-
access your personal data;
-
have your personal data corrected;
-
have your personal data deleted, where legally permitted;
-
object to the processing of your personal data;
-
restrict the processing of your personal data;
-
transfer your personal data to another party;
-
withdraw any previously given consent.
Requests may be submitted using the contact details below.
11. Security
ODA Skin Clinic takes appropriate technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, or any other form of unlawful processing.
12. Amendments
ODA Skin Clinic reserves the right to amend this Privacy Policy.
The most up-to-date version is always available on our website.
Contact
If you have any questions regarding this Privacy Policy or the processing of your personal data, please do not hesitate to contact us.
ODA Skin Clinic
Czaar Peterstraat 2G
1018 PR Amsterdam
020 210 1142